Reference

Terms, Conditions and Your Account Rights

The terms that govern your logic69 account are written to be clear — no hidden clauses, no buried conditions. Access to our platform depends on local law and is available only where local regulations permit in your eligible region.

Account TermsPrivacy PolicyDANA, OVO, GoPay Wallet RulesJurisdiction NoticeContact Rights
logic69 Terms, Conditions and Your Account Rights
ACCOUNT SECURITY

How We Protect Your Data and Account

Account security at logic69 runs through several layers — login verification, wallet binding checks and session monitoring. We collect only what we need to operate your account and process payments through DANA, OVO or GoPay. Data is not sold. You can request a copy of what we hold or ask for corrections at any time by contacting support with your account ID.

Data Retention

We keep transaction records and account data for the period required by our operating obligations. You can request a retention summary through support.

Cookie Policy

Cookies on logic69 track session state and login flow. They do not store wallet credentials or payment PINs from DANA, OVO or GoPay.

Account Verification

Before processing a withdrawal to GoPay or OVO, we verify that the destination wallet matches the one registered at account creation.

Change Requests

To update registered details — including your linked DANA number — submit a request through live chat with valid account confirmation.

LEGAL CONTACT

Reach Us on Legal or Policy Questions

If you have a question about your account terms, a wallet transaction dispute or how your data is handled, our support team is the right first stop. You can reach us through live chat inside the platform, by email, or through the help form linked in your account settings. Players in Bekasi and across Indonesia use the same contact paths — there is no separate regional queue.

Live Chat Start a chat session from inside your account. For legal queries, select the 'Account & Terms' topic so the right team picks it up.
Email Support Send detailed policy or dispute questions by email. Include your account ID and the relevant DANA, OVO or GoPay transaction reference.
Help Form The in-account help form lets you attach screenshots of wallet confirmations when raising a formal terms-related query.

Common Legal and Policy Questions Answered

These are the questions we hear most often about account terms, data handling and wallet-linked conditions. If your question is not here, reach us through live chat or the in-account help form.

These terms apply to anyone who opens and uses a logic69 account. Access is subject to local law and is only available where permitted in your eligible region.

Yes. Contact support with your account ID and we will confirm what data we hold. Include a note that you are making a formal data access request so it reaches the right team.

You need to update your registered wallet number before requesting a withdrawal. Submit the change through live chat with account confirmation; mismatched details cause a hold.

Raise a dispute via the help form and attach your DANA transaction reference. We review the logged record on our side and respond with a decision within the timeframe stated in the terms.

Yes — we post notice inside the platform before any material change takes effect. Continuing to use your account after that notification means you accept the updated terms.

No. Your DANA, OVO or GoPay details are used only to route your transactions. We do not sell or pass payment data to third parties outside of that processing purpose.
Reference

Legal

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.